01
Customer messages
Missed-call text-backs, FAQ replies, after-hours triage, drafted responses in your voice — never sent without approval.
AI automation studio
AI automation for the work small businesses do every day.
Linnae helps local operators automate customer messages, scheduling, follow-ups, documents, and back-office workflows — without replacing the tools you already use.
What we automate
The repetitive work that slows your team down.
Six categories cover most of what we build. Every workflow is mapped to specific hours saved in your week — not generic "productivity" claims.
02
Scheduling
Booking confirmations, reminders, rescheduling, no-show recovery, and crew dispatch tied to your existing calendar.
03
Documents
Estimates, invoices, intake forms, and contracts populated from email and call notes, ready for one-click send.
04
Follow-ups
Net-30 reminders, post-service check-ins, lead nurture, and quiet win-backs that sound like you wrote them.
05
Back-office
Vendor onboarding, expense categorization, payroll prep, and month-end close work pulled together from receipts and email.
06
Reporting
A short weekly digest with the numbers you actually check, anomaly flags, and owner-only metrics — delivered Mondays.
Built for
Local operators who live in email, phone, and forms.
We work with owner-operators running businesses with revenue, payroll, and real customers — not pre-product startups looking for an AI strategy.
Restaurants & hospitality
Hero workflow
Reservation confirmations & no-show recovery, in your tone.
- Missed-call text-backs from your business number
- OpenTable / Toast / Resy synced to a single inbox
- Vendor invoice capture from email attachments
- Daily prep sheets summarized from POS data
Landlords & property managers
Hero workflow
Maintenance triage from tenant text to dispatched vendor.
- Tenant inquiries triaged and routed to the right vendor
- Lease renewals queued 60 days out with drafted notices
- Rent-reminder cadences that sound polite, not robotic
- Move-in / move-out paperwork pre-filled from your CRM
Professional services
Hero workflow
Intake to conflict-check to scheduled first meeting.
- Client intake forms parsed into your matter system
- Conflict checks run against your existing client list
- Engagement letters drafted from your templates
- Billable-hour summaries from calendar and inbox
Home services & contractors
Hero workflow
Estimate follow-up & invoicing on the drive home.
- Estimate follow-ups timed to your win-rate window
- Job photos and notes captured into the customer record
- Invoices drafted from completed work orders
- Crew dispatch by ZIP, skill, and current job load
How it works
Mapped, built, approved, monitored.
Four phases. We never put a workflow into production without you signing off on what it does and what it can touch.
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i.
Mapped
A 30-minute audit of your weekly workflow. You leave with a ranked list of automation candidates — hours saved against complexity.
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ii.
Built
Custom automations built on the tools you already use — Gmail, your POS, your CRM, your spreadsheets. No platform migration.
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iii.
Approved
Every action runs through your approval until you trust it. Loosen the reins workflow by workflow, on your schedule.
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iv.
Monitored
A weekly review of what ran, what saved time, what to tune. You see the log; we keep the workflows healthy.
Guardrails
Automation you can defend.
The "AI did it" answer doesn't work when a customer is upset or an auditor is asking. Every Linnae workflow is built so you can show your work.
Audit trail
Every action a Linnae workflow takes is logged, exportable, and attributable to a specific rule and human approver.
Approvals
Human-in-the-loop by default. You decide which workflows graduate to auto-send, when, and for which customer segments.
Data privacy
Your data stays on your accounts. We don't train models on it, we don't resell it, and we'll sign whatever your insurer needs.
Works with existing tools
Gmail, Toast, Buildium, QuickBooks, your CRM, your phone system. Linnae meets your stack where it lives.
The audit
Book a 30-minute automation audit.
We map your weekly workflow with you. You leave with a written list of the highest-leverage automation candidates, ranked by hours saved and complexity. No pitch, no obligation.